Q&A
Q: How long does shipping take?
A: I ship next day (Monday–Saturday). No shipping on Sundays since the post office is closed. Once it’s shipped, you’ll get tracking info right away.
Q: Where do you ship from?
A: All orders ship directly from Orlando, Florida — this isn’t dropshipping. I pack and ship everything myself, so you get fast and personal service.
Q: What is NWL all about?
A: NWL is about bringing expensive-looking style at an affordable price. I started it because I could never find fire pieces without paying crazy prices — so now I make sure you don’t have to either.
Q: Do you accept returns?
A: Sometimes, yes! If there’s an issue, I’m happy to help. Just message me. You’ll need to cover return shipping, though.
Q: How can I contact you?
A: DM me anytime on Instagram @nwl_depop — I usually reply quick!